Editor’s Note: We decided to work with a Talent & People Ops consultant, Mary, to help us make these hires. …
Mary is a growth marketer at Tuff. She specializes in Customer Experience, Email Strategy, Copywriting and Chat. She also runs on coffee and peanut butter pretzels.
It’s time for end of the quarter reflection. Here at Tuff, we love the transition from one quarter to the …
Mary is a growth marketer at Tuff. She specializes in Customer Experience, Email Strategy, Copywriting and Chat. She also runs on coffee and peanut butter pretzels.
It’s pretty dang hard to get around the internet these days without hearing about chatbots and ‘the future of AI’. …
Mary is a growth marketer at Tuff. She specializes in Customer Experience, Email Strategy, Copywriting and Chat. She also runs on coffee and peanut butter pretzels.
Better customer experience is a key growth advantage. In order to retain the customers you’ve worked so hard to acquire, …
Mary is a growth marketer at Tuff. She specializes in Customer Experience, Email Strategy, Copywriting and Chat. She also runs on coffee and peanut butter pretzels.
What is customer retention and why should I care? Most people are familiar with the leaky bucket metaphor. You have …
Mary is a growth marketer at Tuff. She specializes in Customer Experience, Email Strategy, Copywriting and Chat. She also runs on coffee and peanut butter pretzels.
Sitting down at the four-person table next to the window, you take a minute to scour the menu. Torn between …
Mary is a growth marketer at Tuff. She specializes in Customer Experience, Email Strategy, Copywriting and Chat. She also runs on coffee and peanut butter pretzels.
