Though it’s highly unlikely you’re reading this blog post on a growth marketing agency’s website without being at least somewhat familiar with the term “Branded Search,” it’s important to properly define before diving into how to properly leverage your brand name in Paid Search campaigns.
Branded Search refers to bidding on any keywords that relate directly to the brand being advertised; for example, if you search a prominent brand, you’ll likely to see a paid search (and potentially shopping) ad atop the SERP, especially if the brand practices e-commerce:
There are many reasons a company would bid on branded terms, with the primary being to capitalize on existing brand awareness to increase website traffic, with the goal of increasing revenue, conversions, etc. Today, we’ll dig into some of the reasons why leveraging branded search is more essential than “just capturing traffic” or lowering account cost per conversion metrics as a simple way to improve PPC results.
Branded Search: A Deep Dive
Let’s do a quick thought exercise on how people make purchasing decisions.
Let’s say you’re a marketer at Apple, and a user has been contemplating buying an Apple MacBook Pro for a few months and finally has decided to make a purchase.
Or maybe, you’re a PPC manager at Robinhood and an avid investor saw some a TV commercial or news headlines involving Robinhood.
Perhaps an avid runner saw an Allbirds ad on Instagram or TikTok, and it’s your job as a marketing manager to get them to convert.
It’s not unreasonable to assume that each of these hypothetical users might go to their trusty search engine and search a branded search term. A user would hop over to Google and search: “Apple” or “Allbirds”, and suddenly, their search engine result page is full of options.
For each advertiser, the ideal outcome would be:
- Apple: online MacBook Pro purchase
- Robinhood: new account creation
- Allbirds: online shoe purchase
Many would make the argument that simply ranking #1 organically for your branded terms ensures a sale. But that’s not always the case.
A branded paid search ad gives advertisers more options for driving conversion-focused traffic, both with extensions, landing page destinations, and more.
A Good Alternative to Organic
You may be thinking to yourself:
“But what if our organic branded terms are healthy and driving great results?”
Even brands or advertisers with strong brand awareness and prominent organic presences can stand to benefit from bidding on branded search terms. In many cases, branded paid search campaigns outperform organic search performance from a conversion rate standpoint.
For one of Tuff’s partners seeking to drive signups for a online gift-giving platform, we saw branded paid search convert at a 65% higher rate than organic search branded queries between January – April 2022.
Another one of Tuff’s partners, an eCommerce company, branded paid search campaigns converted at a 363% higher rate than organic search branded queries while driving a higher average order amount during the same period.
Running branded paid ads allows you to control the landing page URL and experience more than a homepage result, which could be serving multiple purposes and may not be as optimized for conversions as a landing page would be.
Branded Search vs. Non-Branded Search Campaigns
Branded search campaigns typically drive higher ROAS than non-branded campaigns (due to typically having higher conversion rates and lower CPCs*). In addition, they can offer extremely valuable insights in terms of period-over-period trends in branded search volume (a good indicator of brand health and demand) as well as who you’re competing with via the Auction Insights.
*Lower CPCs are usually awarded when advertising one’s own brand and the reason for that stems from the way Google and other search engines judge an advertisement, using Quality Score. Quality Score is calculated based on the combined performance of 3 components:
- Expected clickthrough rate (CTR): The likelihood that your ad will be clicked when shown.
- Ad relevance: How closely your ad matches the intent behind a user’s search.
- Landing page experience: How relevant and useful your landing page is to people who click your ad.
Using one of our examples from before, someone searching “Apple” is extremely likely to click an ad bidding on that keyword (CTR) with the word “Apple” in the ad copy (relevance) and sending traffic to apple.com (landing page experience); because of this, they were awarded the top result and likely paid a nominal CPC.
Generally speaking (and assuming your keywords and negative keywords are in good shape**) maximizing Impression Share (Share of Voice) in branded search campaigns makes sense. An 80% branded search Share of Voice (SOV) means that for every 100 times a user searches one of your branded keywords, you are showing up 80 times. This may not be achievable given your budget, competition, or bidding strategy.
**Apple may want to add negative keywords such as fresh, fuji, career, internship, etc. since the search terms that trigger those keywords would likely not be as relevant, likely to be clicked, and likely to lead to a conversion. Robinhood may want to add the negative keywords such as lawsuit, king richard, fairytale, story, etc. for the same reasons.
Assuming there isn’t a specific reason prohibiting us from doing so, we typically aim for 80-90+% SOV for branded search campaigns, depending on performance vs non-branded search campaigns and other campaign types as well. This should serve both conversion/revenue goals while also remaining prominent when your brand is searched, regardless of specific user intent.
Gathering Auction and Competitor Insights
What if you aren’t able to capture a majority of your branded search SOV? Google and other search engines offer the ability to view campaign, ad group, and even keyword level auction insights, allowing you to delve into the data and see who is potentially bidding on your branded keyword.
Using our previous examples, perhaps another trading platform, such as Webull, is bidding on Robinhood keywords; this would result in direct competition with Robinhood and likely a decrease in Robinhood’s branded search SOV. In this hypothetical scenario, it would be safe to assume Webull sees value in bidding on Robinhood keywords to increase visibility, web traffic, and/or conversions and revenue. Google Trends would assist in reinforcing this thought, as Robinhood has substantially more search volume:
Using Branded Search to Test Bidding Strategies
Though we mentioned Share of Voice as a barometer when evaluating branded campaign’s performance, it’s not a given that these campaigns should automatically use the “target impression share” bidding strategy. This bidding strategy will prioritize impressions (or searches shown up for) instead of clicks, conversions, or conversion value.
Speaking from experience, we’ve tested almost every bidding strategy on branded search campaigns, ranging from manual cpc to Target CPA; there are pros and cons to each and they can vary depending on industry, budget, and goals.
If visibility is, in fact, the primary goal, then target impression share makes perfect sense. But what if your goal is something else?
Chances are that Google has an automated bidding strategy for that. Take for example:
- Maximize clicks: this bidding strategy will optimize to drive the highest number of clicks possible based on the set average daily budget
- Maximize conversions: this bidding strategy will optimize to drive the highest number of conversions possible based on the set daily budget
- Max conversion value: whether you have ecommerce conversion tracking or want to assign dollar values to specific conversions, this bidding strategy will optimize to maximize the overall value of conversions in favor of number of conversions
- Max conversions (target CPA): the bidding strategy is ideal when an advertiser has a lot of data and a good idea of what their target cost-per-acquisition is
Using Google Ads’ experiment function, it’s very simple to set up a schedule or ongoing experiment to judge how these bidding strategies perform against each other, but that’s a topic for another day.
Branded Search: More than Just a “Set it and Forget it”
Whether you’re advertising for a Fortune 500 company that’s been around for over 100 years or a scaleup trying to gain traction and scale growth, branded paid search serves many different purposes and should be a part of almost every digital marketing strategy.
Want to learn more about how we use branded search for our partners? Let’s talk!