Tag Archive for: paid social

Why Should I Use Nextdoor Advertising?

2022 has brought a lot of surprises to the macro environment for both marketers and consumers. A new favorite game we’ve started playing across the social ads team at Tuff is “which prices increased more this week” – gas prices at our local gas station, or CPMs for our Facebook campaigns. For some of our partners, CPMs for Facebook campaigns have risen by 30%+ in the last 60 days, with no sign of slowing down as advertisers fight to get in front of their target audiences. 

If you’re one of the countless businesses or agencies across the world (and the metaverse), you’ve likely noticed that your reliable paid acquisition channels look a little less reliable these days. You may be wanting to see if your spend can go a little bit further on another channel. So, you ask yourself, “Why not try a new channel? I’ve heard about Nextdoor advertising. What about testing that out”?

Well, you’ve come to the right place. 

Why Use Nextdoor?

Is Nextdoor effective? Does Nextdoor advertising work? How much does Nextdoor advertising cost? As you might’ve guessed, the answer is, “it depends.” As a growth marketing agency, we work with all types of partners with a variety of needs. Many of them use Nextdoor with great success, for some, it doesn’t make sense as part of their marketing mix. 

The first of many considerations you have to make when you’re thinking about using Nextdoor is “Why?”. Maybe Simon Sinek was onto something when he said to start with “why”. The first real question you should ask yourself when considering Nextdoor isn’t “should I?”. It’s “Why should I?”.

There are a few reasons why you would consider using Nextdoor: 

  • Your target audience is there
  • Your competitors use Nextdoor advertising
  • You need to differentiate spend away from rising costs on your Facebook Ads

Regardless of your reason, there’s a why, and you should unearth that before you move on to the next step.

Can I Reach My Audience Using Nextdoor Advertising?

According to Nextdoor there are nearly 1 in 3 U.S. households already on Nextdoor. These neighbors are motivated to support local businesses.

More than that, 88% of Nextdoor users frequent a local business at least once a week and they make 90% of their purchases within 15 miles of their work or home. Nextdoor neighbors love to spread the word.

If you’re a business with a local storefront or local events, then this should be appealing to you. Understanding that every social platform has slightly different behavior, you can leverage Nextdoor’s ability to generate local behavior in a way that you can’t with Facebook or TikTok.

What Targeting Options Exist on Nextdoor Advertising? 

By default, Nextdoor will deliver your ads to all audiences within your selected locations. You can uncheck this default setting though and get access to more demographic targeting options

Overview of Nextdoor Targeting Options

As of the time of this article, Nextdoor does not have targeting that is as robust as some of the other demographic targeting platforms such as Facebook, but it does give you some pretty interesting homeownership and interest targeting options that you can leverage. 

Are Nextdoor Ads Expensive?

Nextdoor ads are comparable in cost to other paid social channels. Nextdoor works on an auction system so you’re bidding on placements in the platform based on the targeting parameters you’ve set. The platform offers you the ability to bid on a CPC basis or a CPM basis. 

The option you choose will influence how you’re charged and it will affect your costs. It is possible to run Nextdoor with relatively small budgets, but as with most platforms, it performs better given more budget to work with.

Overview of Nextdoor's Bidding Options

What Creative Placements Are Available on Nextdoor?

Nextdoor has 3 placements for you to use in their self serve ad platform: Newsfeed, Finds, and Right Rail. We have found that most advertisers opt to only use the Newsfeed placement since that is the most effective use of spend on Nextdoor. However, depending on your objective, the Finds placement and Right Rail placement could also be good for brand awareness initiatives. 

Should I Use Nextdoor Advertising? 

Nextdoor as an ad platform has a few limitations, and it’s not for everyone. It isn’t the next Facebook (Meta), TikTok or Snapchat. And it’s not trying to be. 

Nextdoor is incredibly effective for local businesses, local events, and getting the community involved. So if you have a business that has a strong localization component or wants to be seen in the community more, then absolutely give Nextdoor a try.

Want to take a new approach to paid social channel diversification, but are unsure of where to start? Let’s talk about how Tuff can help you make the most use of your paid social advertising spend with a multi-channel approach.

Browing social media

The Do’s and Don’ts of Broad Prospecting

Browing social media

In the new landscape of paid social advertising, most customer success representatives and account managers (whether they are at Meta, TikTok, or Snapchat) are pushing broad prospecting as the new “meta” – pun intended. As a growth agency, we are approached from these representatives often, and historically speaking, advice from these representatives can be super hit and miss. They can generate some good recommendations here and there, but it’s always a good idea to validate their advice and make sure it aligns with the goals you’re trying to accomplish. In the post-iOS 14 paid social ecosystem, we’ve had ample opportunity to test this new strategy, and have created a list of general “do’s and don’ts” of broad prospecting to keep in mind. 

What is broad prospecting in paid social advertising? 

Broad prospecting, as we define it for this exercise, is the intentional effort of creating minimally constructed audiences. These audiences have very few parameters on them: maybe some loose demographic targeting, and a few interests or data points to reference to. These can get up to 10m+ in size, depending on the different parameters included, and are used predominantly on social ads

Why should I use broad targeting as a part of my paid social advertising strategy? 

Casting a wide net at the top of the funnel allows you to show your products to a variety of people that might not have otherwise seen them. The running hypothesis for leaning on broad prospecting as a strategy is that the pixels associated with your ad account are much, much smarter than the advertiser running the ads.

Ironic, right? 

The theory has some merit: a pixel associated with your ad account collects thousands of data points, and is constantly learning. We equate it to cast iron: the more data it collects, the more seasoned it becomes, and the better the result. The whole premise of machine learning depends on the pixel being smarter than what we can come up with manually. Every bid, every ad placement, every conversion feeds the pixel more information. In theory, each action creates a larger data subset for the pixel to continue to optimize, and get better. 

The do’s and don’ts of broad prospecting: 

Do: 

  • Use a variety of  lookalikes
  • Test various broad prospecting techniques
  • Choose a conversion oriented objective 

Don’t: 

  • Use broad prospecting for new ad accounts
  • Optimize for in-platform events 
  • Wait too long to make a change

 

The “Do’s” of Broad Prospecting:

Use Large Lookalikes: 

Lookalike audiences are a powerful way to reach new people in your potential conversion pool. Work smarter, not harder. By using data you already have access to (think: past purchasers, people who have visited your website, people who have engaged with your accounts, etc), you can strategically build lookalikes of this data. Once you pick the source for your lookalike audience, you’re able to go a step further and select the percentage (of lookalike) you want to use, ranging from 1% to 10%. We have seen some of the strongest performance for our eCommerce partners with combining a mix of percentages – Example: Targeting a 1%, 2%, 3%, 4% and 5% lookalike audiences. By combining different levels of intent, you’re able to more broadly target potential customers and maximize your brand’s exposure in one fell swoop.

 

Test Various Targeting Techniques:

Whether you are doing light demographic guardrails, implementing various interest or behavior based targeting, or using lookalike data for your broad prospecting, we say this: move fast, test fast, learn fast. It’s the motto of David, one of our Paid Social channel experts, and I say it daily. Isolate your variables, test things in a consistent manner, and apply your learnings to your next iteration. If you have a winning strategy, isolate it into its own campaign, and continue to use the test campaign  to try  new ideas and refine your broad prospecting strategy. By isolating new techniques into a test campaign, you’re able to work around pushing all of your campaigns back into the learning phase (which can sometimes negatively affect performance).

 

Choose a Conversion Oriented Objective

Don’t waste time and money optimizing for lead generation, or one of the other productive optimization strategies on Meta. For example, if you are an eCommerce store, optimize for purchases or add to carts! If there’s one thing we’ve learned, it’s that the pixel delivers ads based on the objective and the selected conversion event. 

By choosing purchasers, you’re reaching an audience that is the most likely to purchase. If you’re optimizing to add to cart, you’re reaching an audience that is most likely to add a product to the cart. If you’re broad prospecting, adding a simple guardrail of a conversion-oriented objective gives the pixel enough guidance to find the right subset of users you should be targeting in addition to your other parameters. 

 

The “Don’ts” of Broad Prospecting:

Don’t Use Broad Prospecting for New Ad Accounts and Pixels:

The whole theory behind broad prospecting is that it uses machine learning to optimize and deliver your ads. If you have a brand new ad account, or pixel, then the machine doesn’t have enough information to create accurate and insightful learnings. We’ve mentioned “guardrails” a few times in this article: those guardrails serve the purpose of pointing the pixel in the right direction. If you have a brand new pixel without much data, there aren’t enough guardrails built in to deliver your ads effectively, and you’re better off manually targeting the audience you want to deliver ads to. 

 

Don’t Optimize for In-Platform Events 

Take for instance, lead generation ads as an example of an in-platform optimized event. In some instances these ads can be successful – But typically for highly specific goals paired with pretty narrow targeting, think retargeting people who have previously engaged with one of your leads ads. While these ads can be simple and require little effort from the user, they add a step to the process of being able to maximize the potential of this purchase intent. What do I mean by that? Well, when someone fills out your lead form then this data is typically collected in the platform. Once you have that data then you need to download the leads via Ads Manager or your Facebook Page. This seems simple enough, but generally speaking, attention spans are short. If someone is ready to convert, it’s best to capture the intent as instantaneously as possible. If you keep people waiting, the interest begins to wean off and leads might fall through the crack.

 

Don’t Try to Sell to Everyone

You may be speaking to a broad audience, but that doesn’t mean you should water down your message. We recommend using compelling creative that is user-generated to tell the story of your brand and why people should care. Hone in on those value propositions of your business, and test out different messaging. If you water down your message while broad prospecting, you won’t appeal strongly enough to anyone to get valuable insights for continued optimization. Pro-tip: Not sure what type of creative works best for your audience? Check this out!

Looking for help when it comes to paid social? 

Look no further. Whether it’s a kick-ass creative strategy, a need for structured testing, or guidance on how to find your target audience on paid social, we’re here to help. Let’s talk!