Got a Crappy iPhone Video? You’ve Got the Perfect Facebook Ad

A selfie of three smiling friends on the beach

There’s no one-size-fits-all recipe for successful social ad creative. After working with 50+ brands in all kinds of industries and executing countless A/B tests, we’ve learned a thing or two about what good paid social creative looks like. 

Disclaimer: what works for one account might not work for another. Make sure you’re testing different kinds of creative to find what works best for your brand. 

Yes, every Facebook ad account has its creative differences. But when it comes to the Facebook ad creative that works the best in 2021, there are definitely some common themes. Check out our tips for developing Facebook ad creative that yields the best results.

Low Fidelity Video > Everything Else

Say “hello” to iPhone videos, and “see ya later” to hella expensive video production. On most all of our accounts, low-fidelity iPhone quality video typically outperforms the polished high-end video we’re testing against. 

Typically, brands think that developing video assets = 💸💸💸. But that isn’t the case. Shoot the video on your iPhone, edit it together in TikTok, and export it to use on other social channels. Mimic the latest video editing trends on social, and you can get scrappy with creating your own video content — and see great results.

We tested this for Felt — an app that lets you send handwritten cards right from your phone.

Note: our Facebook campaigns are optimized for app installs, and one of our primary KPIs for measuring success is cost per install (CPI). 

The CPI for ads that featured low-fidelity video assets was 20% lower than its high-fidelity video counterparts and 50% lower than image ads. 

 

a chart that clearly shows that low-fidelity video drives down the CPI

 

The data above shows the average CPI for $36K in Facebook spend. 

 

Curious? Check out some of our ad creative for Felt. This will help give you a better idea of what we’re talking about when we say low fidelity and high fidelity video content. 

Low Fidelity Example | High Fidelity Example

Over time, we’ve gleaned a few other tidbits for editing video for social ads. Selfie-style video of someone talking about your brand works really well (this could be the founder, an employee, or an influencer you’ve partnered with) – just make sure you add subtitles! We’ve also noticed that videos with subtitles and graphics that match the in-app design features are also some of our top performing video assets. Ask yourself: What are the kids makin’ on TikTok these days? And how can I copy and paste that style for my brand in a way that makes sense? 

What are Non-Dynamic Ads?

Dynamic ads allow you to upload up to 10 images, 7 videos, 5 captions and 5 headlines, and the algorithm will pair different combinations of creative together to make what it thinks is mostly like to perform the best. 

In theory, Facebook’s dynamic ad creative option sounds too good to be true. And my grandma always told me that if something sounds too good to be true, it probably is. 

For some brands, Facebook dynamic ads can work. But if you’re currently using dynamic ad creative and seeing less-than-stellar results, try switching back to the regular non-dynamic ad creative.

Non-dynamic ads give you more control to make optimizations, and it’s much easier to translate the data into actionable insights. 

When we onboard new clients at Tuff, we often see that they’ve been running dynamic ad creative on Facebook – especially if someone in-house has been running their Facebook ad campaigns because it’s such an easy ad format to execute. 

We experienced this with two Tuff clients: Joyn and Team Boocamp. One of the first optimizations we made was to switch their Facebook campaigns from dynamic to non-dynamic ads. 

And by making that simple switch, our cost per signup for Joyn and Team Bootcamp decreased 42% and 47% respectively. 

a sharp drop in Joyn's CPS after launching non-dynamic ads

Images with Text > Lifestyle Images

You would have never, ever caught me saying this two years ago, but well, here I am. Social media advertising is ever evolving, and so is our approach to developing creative for Facebook ads. 

Creating images with text used to be one of the biggest Facebook ad creative faux pas because of the 20% text rule – AKA the bane of my existence. 

When Facebook semi-recently did away with the 20% text rule (praise be), it changed the type of image creative that works best for ads. Now, images with graphics and text overlay tend to perform better than the typical lifestyle image. 

When you add a bit of text to an image, you give yourself more real estate to get your message across. Think about a text overlay on your image as your headline, and the native text elements in Facebook ads manager as supporting copy. 

We put this to the test for Offline – a restaurant subscription service in North Carolina. We found that graphics yielded an 48% lower cost per signup (CPS) compared to regular images with no text overlay. 

Aside from CPS, we saw that graphics had a stronger CTR, lower CPC, and drove healthier traffic to the site – doubling the time on site (TOS) compared to regular image ads. 

a chart that shows the decrease in price and increase in efficiency between images with graphics and images without

 

Interested in learning more about our A/B testing methods for social ads? Give us a shout

 

Own Your Assets: How to Set Up Your Facebook Account for Success

You’re ready to start running Facebook and Instagram ads, but not sure where to start? Or you’re not sure how to keep all of your assets organized?

Here at Tuff, we work with businesses who’ve just begun to run Facebook ads, those who spend thousands of dollars each month on the channel, and many in between. We’ve learned a thing or two about how to (…and how not to) set your Facebook accounts up for success. 

This blog has plenty of Facebook jargon. Here’s a handful of definitions to help you keep things straight:

  • Facebook Asset: One of the many Facebook properties that have to be created in order to run ads on the channel (page, ad account, pixel, and product catalog are the main ones).
  • Business Manager: Facebook’s central hub for organizing all of your assets.
  • Personal Profile: Your personal Facebook account, where you go to connect with friends and groups you’re part of. This is granted access to your Facebook page via Business Manager (if set up correctly), but is separate from your business’s Facebook assets. 

Common Mistakes

When we onboard new clients, we often run into two common setup mistakes:

  1. Previous agency partners own the brand’s Facebook ad account, pixels, pages, and product catalogs because they created them.
  2. Their ad account and page is owned by a personal profile rather than a Business Manager account. 

One of the biggest hiccups we run into is when a previous agency or marketing partner creates the ad account and pixel for the brand. This often means that the user who created the asset also owns the asset. And when that partnership ended, the previous agency still owned all those assets they created. 

This is why Tuff coaches our clients on how to create their own ad accounts, then grant our team proper access to it. 

Why It’s Important to Own Your Own Assets

Fundamentally, we believe in transparency with our clients, and that starts with how we set our channels up before we launch campaigns. When you own your Facebook assets, you also own the data you need to make marketing decisions. 

What is Business Manager? 

Facebook Business Manager helps advertisers integrate Facebook marketing efforts across their business with external partners (like Tuff!). It acts as a central place to manage your business, separate from your personal Facebook profile. 

This free platform allows you to run and track ads, manage your pages and ad accounts, and add agency partners. 

As Facebook advances the measures it takes to prevent spam accounts, it’s becoming more essential for brands to set up a Business Manager account rather than own all assets through a personal profile. 

It’s essential that someone on your team—usually the business owner or marketing manager—creates the Business Manager account. The personal profile that creates the Business Manager will also own the Business Manager. If necessary in the future, you can change ownership, but you have to go through Facebook support to do so. 

Giving Your Agency Partners the Correct Access

Once you’ve created your Business Manager account, you’ll want to assign your agency’s Business Manager as a partner. Then, you’ll click “Share Assets” to give them the access they need to your ad account, pixel, page, etc.

Here at Tuff, a Growth Marketer will provide you with detailed instructions during the onboarding phase to help make sure you’re set up properly! 

Interested in learning more about our social advertising service? Give us a shout! 

 

iOS 14 is Coming: How Improved User Privacy Will Affect Targeting, Tracking, and Optimizing Facebook Ads

Apple’s latest iOS update will restrict data usage in an effort to hold apps to a higher standard when it comes to user privacy. At the heart of it, this will affect how your Facebook pixel receives data, which could negatively impact your targeting, tracking, and optimizations. Have you thought about what this means for your Facebook ads strategy? We have! And we’re here to help. 

What exactly is the iOS 14 update? 

As part of Apple’s new AppTrackingTransparency framework, there are two big changes coming with iOS 14 that impacts how apps use your data. 

  1. Apps will be required to describe how they’ll use your data in the App Store.
  2. You’ll begin to receive a notification from each app asking permission to use your data to track you across apps and websites.

Facebook anticipates that many people will opt out of app tracking on iOS devices, which could negatively impact targeting that allows for a more personal advertising experience for users and performance reporting. 

Changes Facebook’s Making To Prepare for iOS 14

In preparation for iOS 14 and Apple’s AppTrackingTransparency framework, Facebook’s making a few notable changes to Ads Manager that will impact how we build out campaigns. (Some of this gets technical, so bear with us!) 

Check out this list of changes that Facebook’s making and how you can prepare your ad accounts for them!

#1 Conversion Events

Starting in early 2021, advertisers will be limited to using only eight conversion events per domain set up on your Facebook pixel. Once this goes into effect, ad sets optimized beyond the eight prioritized conversion events will be paused. 

How You Can Prepare:

 

#2 Value Optimization

This update will really only affect e-commerce brands with large product catalogs that rely on dynamic ads. If that’s not you, skip ahead to number three!

Value Optimization is a delivery setting you can currently enable at the ad set level in Facebook Ads Manager. It tells the algorithm to bid on audience members who are most likely to spend more money. In theory, this helps improve your Return on Ad Spend (ROAS). 

Value sets will be moved from the ad set level to Events Manager, and will count as part of the eight conversion events that are allowed per domain. 

How You Can Prepare:

  • Start moving away from Value Optimization delivery (if you currently use it!)

 

#3 Tracking and Measurement

Facebook will be eliminating its 28-day attribution windows and instead, all ad accounts will default to the 7-day click attribution window. Attribution window settings will also be controlled at the ad set level instead of the ad account level. This will help ensure that conversions being measured are the same ones used to inform campaign optimizations. 

For app and web conversion events, the ability to use breakdowns is going away. You’ll no longer be able to break down your results for these events by age, gender, region, placement, etc. 

We won’t know definitively until the iOS 14 updates fully roll out in early 2021, but we’re expecting this change in attribution window to cause cost per results to increase. 

How You Can Prepare:

  • Update any automated rules using a 28-day attribution window.
  • Begin using the comparing windows feature in ads manager to see how conversions attributed to ads compare across different attribution windows. You can access this by creating custom columns in Ads Manager, then click “Comparing Windows” in the bottom right corner.

ios14-facebook-ads

#4 Dynamic Ads

No major changes will be happening to Dynamic Ads, but if you use them for Retargeting, you could start to see audiences sizes decrease and lower performance. For now, Facebook’s expecting minimal impact to broader prospecting audiences being served Dynamic Ads. 

How You Can Prepare

  • Verify your product URL domains in the catalog feed and avoid the use of URLs redirecting users to a different domain (no bit.ly!)
  • Prepare to use one pixel per catalog to optimize for prioritized conversion events across all catalog items.

 

There’s still so much to learn about how iOS 14 will impact Facebook advertising. 

At the end of the day, we won’t truly know the impact iOS 14 will have on Facebook advertising until these changes roll out. 

We don’t know how many Apple device users will opt-out of app tracking (although my gut says it’ll be the majority). We don’t know exactly how targeting and tracking will suffer. 

Each brand’s volume of iOS users will differ. Some brands will have higher percentages of iOS users compared to Android and desktop users than others. Start researching this in your ad account now by analyzing your device impressions breakdown.

While Facebook will be going through massive changes this year, several other social advertising channels have made huge strides in their paid acquisition offerings. Platforms like Pinterest, TikTok, LinkedIn and Twitter are upping their game, and now might be the time to diversify your social advertising channels if you’ve been reliant on Facebook up until now. 

If you’re interested in talking more about how to prep your ad account for iOS 14 or broaden your social advertising to other channels, let’s talk!